Your Wireless VPN Client has been configured.

*** NOTE:  The Wireless VPN service and the Standard VPN service are
different offerings.  Customers with both services will be billed for both.
If you are replacing one VPN service with another, a disconnect CSA is
required.

You may download instructions and the Wireless VPN Client install at
http://vpn.hcs.net/wireless.

Please call 866-693-6748 and ask for VPN Services to receive your Username
and Password.

When connecting to the Wireless VPN service, select State of Florida VPN and
NOT State of Florida VPN (Alt).

Making changes to your VPN Account and Paying for Services.

Thank you for signing up for the State of Florida Wireless VPN service.  We
request that you take a moment to familiarize yourself with the procedures
for making changes to your account.

The State of Florida performs the initial authorization, customer contact,
billing and disconnect services.

Hayes provides services on behalf of the State of Florida.  Hayes provides
the Wireless VPN service, and the client software.

Technical or Access Issue Contacts:       Department of Management Services

Support e-mail:                           help@dms.myflorida.com (auto-creates a case)

Support Phone Number:                     850.487.1746 (local)
                                          866.693.6748 (toll free)

	    
New Accounts, Changes to Accounts,        State of Florida VPN Services
Disconnection of Accounts                 850.487.1746
help@myflorida.com

All services require a State CSA
http://fvrs.state.fl.us/onlinecsa/app/homepage
number before processing

	      
Accounts Direct billed by Hayes:
Billing, Invoicing, and Payments
Hayes E-Government Resources
Phone: 850.297.0551 x 460
 
Accounts billed by Department of Management Services (DMS):
Billing, Invoicing, and Payments
Support e-mail:           help@dms.myflorida.com (auto-creates a case)
Support Phone Number:     850.487.1746 (local)
                          866.693.6748 (toll free)